Privacy notice
This notice explains how the agency handles personal data you give us through the site. The agency is the controller, not Generali.
Controller
Giannouris Insurance Agency, 4th km Kos-Villages Provincial Road, Kos 85300, Greece. GEMI: 071296320000. Tax ID (AFM): 028453963. Insurance intermediary register no.: 29723.
For your data: info@giannouris-agency.gr, (+30) 2242 027321.
What we collect
From the contact form: name, email, phone, type of insurance, language and message.
From a quote request: first name, last name, phone, email, preferred contact time and the language of the page. Depending on the product we may also ask for a preferred language, a message, or a monthly savings amount.
For a home or a business we ask for the property address and coordinates, the insured values and covers, and optional notes. For a home we also ask for a tax number (AFM).
These forms do not ask for health data. If you include such details in the message, we use them only to answer your request.
For cookies and statistics, see the cookie policy.
Why we use the data
To answer a quote or contact request and prepare a proposal, as a step before a contract (GDPR Article 6(1)(b)).
For traffic statistics, only with the consent you give in the cookie banner.
Who receives the data
Agency staff. The insurer, Generali or Status Insurance, only as far as needed to prepare the proposal. Emails are sent through Resend. Google Analytics loads only if you accept it. The maps use OpenStreetMap tiles. On the property map, address search goes through Nominatim. The office pin opens Google Maps.
Resend, Google and OpenStreetMap may process data outside the European Economic Area, under the safeguards in their own policies.
How long we keep it
We keep the request for as long as we need to reply, and for as long as insurance distribution law requires.
Your rights
You can ask for access, correction, erasure, restriction, objection and portability, and you can withdraw consent. You can complain to the Hellenic Data Protection Authority (www.dpa.gr).
We do not make automated decisions or build profiles. Fields marked with an asterisk are needed for us to reply. Without them we cannot take the request forward.